Wednesday, November 5, 2008

Doing the ChaCha

I just found this really cool place to make some extra more info..
ChaCha is like having a smart friend you can call or text for answers on your cell phone anytime for free! ChaCha works with virtually every provider and allows people with any mobile phone device - from basic flip phones to advanced smart phones - to ask any question in conversational English and receive an accurate answer as a text message in just a few minutes.

We make money by being a ChaCha Guide...
What does a Guide do?
ChaCha Guides help answer questions from our customers. We provide professional search training and custom tools to turbo charge the process…you provide the brainpower to analyze the question and craft high quality answers. Once you’re onboard as a Guide, simply log in and work whenever you want.

There are 4 different Guide Roles...
Expeditors are like the Air Traffic Controllers of the ChaCha world. It’s your speedy, savvy work that keeps the questions flying in a swift, orderly fashion to the right places. Whether they departed the customer’s phone as voice or text, you are responsible for their on-time arrival in the hands of the right Specialist. At times, you’ll even intercept questions yourself and provide an instant answer to the customer.

As an Expeditor, you sit at the crux of the system, converting all incoming questions into a standard form, determining if answers already exist, and categorizing the questions so they’re routed to the best available Guides. We think the Expeditor role is a perfect fit for Guides who prefer a more systematic set of tasks. Roger, that!

Generalists are the ChaCha version of the know-it-all, the renaissance man/woman, or the resourceful friend everyone calls. You are able to comprehend, research, and answer any question thrown at you, regardless of subject matter.

Though you possess many of the same attributes as a Specialist, you enjoy the thrill of the unexpected, and possess the Internet search skills to make you seem like an expert even when you’re not. You are resourceful with a capital “R” and enjoy helping customers while continually learning new things.

Specialists research and craft answers to customer questions that fall into areas of their particular knowledge and interests. Working from a well formed question that the Expeditor delivers, the Specialist blazes a fast trail on the Web to an accurate answer from an authoritative source.

Your key distinction as a Specialist is in signing up for specific ChaCha Categories, so that you are first in line to receive incoming Questions that match your respective expertise. Because as a Specialist you’re able to focus your skills and energies on answering questions of greater familiarity, you can handle question volume faster and more efficiently.

Transcribers are the Guides who make ChaCha’s voice answer service the absolute smartest one anywhere. As a Transcriber, you listen to the voice questions that customers call into 1-800-2ChaCha and convert them to text questions.

You’re knowledgeable about people, places and things, and have sharp ears to interpret even muffled questions (possibly from a crowded subway or noisy restaurant). In other words, you’re far better than any computer at deducing what our customers are asking, and correctly interpreting nuances and names. (Note: This is not like being a telephone operator — you hear only recorded audio.)

I am a SMS Guide which is a generalist/specialist and I love it!

Put my email address in the who referred you part
Just go here to sign up

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